Local COVID Support

Milford on Sea Mutual Aid has now been set up. This has information for all our residents in Milford on Sea, Keyhaven, Lymore, Everton and Downton. The website will make it easier for everyone to find out what support there is, whether they live in these villages or want to know how their relatives living there can get support. There is information on all the local shops and restaurants and caterers who are making deliveries.


Face Book pages that offer excellent support and help:

Hantshelp4vulnerable – Coronavirus Hampshire Helpline Local authorities across Hampshire, including the County Council and all the districts and boroughs, have joined forces with the county’s community and voluntary sector, to ensure vulnerable people are able to access the support they need during the coming weeks

How can I get help?

A new helpline is now available to provide information and advice, as well as practical support to frail or vulnerable Hampshire residents.

The Coronavirus Hampshire Helpline – Hantshelp4vulnerable - can be contacted on 0333 370 4000. (Calls charged at local rate.)

The helpline is available seven days a week, from 9am to 5pm, and is for vulnerable people who do not have support from families, friends or their local community, and who need urgent assistance with practical issues.

Please note the service is for people currently residing in the county of Hampshire. If you are a resident of Southampton, Portsmouth or the Isle of Wight, and call the number above, you will be signposted to their respective local support numbers.


What sort of help can I get?

The Hampshire helpline is for frail or vulnerable people who need urgent assistance with essential food or household supplies, collection of medication, or who are at risk of loneliness. Please discuss your requirements with their friendly advisors who will ensure you get the help you need.


If you need urgent food supplies, you can expect to receive a food box, typically containing:

  • Pasta
  • Cereal
  • Soup
  • UHT milk
  • Long life orange juice
  • Bread
  • Apples
  • Biscuits
  • Plus urgent household necessities if needed eg shower gel

Wherever possible, special dietary requirements will be met.


Keeping safe

It is vital that if you are giving, or receiving help, you take precautions to ensure your safety and those of others.

We urge all volunteers to adhere to Government’s guidance on how to volunteer safely.

Your local Council for Voluntary Service will also be able to provide information and support.


If you are receiving help, you should follow the Government’s social distancing and hygiene guidance. Do not let anyone into your home, unless you have confirmation that they are a registered professional or representative of a recognised Voluntary / Community sector organisation. Be cautious and curious and ask volunteers for proof of ID.