We will be contacting people when it is their turn to be booked in for their first (or second) vaccination. If you have a mobile phone number on your medical record then you will be invited to book by text message. There will be a link to click on which will then take you through the process. The only personal information you will be asked about is your date of birth. Be aware there are scams around pretending to be offering vaccination appointments. If you do not have a mobile number or a smart phone then do not worry, we will contact you by email or phone. Couples who are both eligible should try and attend together but both need booked appointments.
Our practices will be using a service from accuRx to enable you to book appointments from your mobile, tablet or desktop. Don't worry if you can't do this as we will book you by phone but don't phone us, we will phone you.
I don't have a mobile phone and/or the phone I have does not allow me to click on the link, what should I do?
Do not be concerned. We will phone you to book you in if you do not book in via the link in the message. Please do not phone the surgery, wait to be contacted. Alternatively:
I have received two text invites at the same time, what should I do?
Most likely this is because you and a partner share the same mobile number. You will need to do the process twice using the correct date of birth for the person the message is addressed to. Try and book appointments at similar times so you can come together.
What about my second appointment?
You will be invited again closer to the time of your second appointment. You only need to book one appointment at a time.
Do you need people for a waiting list?
Sometimes at the end of a vaccination clinic there are some remaining doses that need using up and cannot be kept overnight. To avoid wastage we may phone a small number of people and ask them to come in at short notice. There is no formal waiting list but the people phoned will be those who were due to be invited soon. In some situations a spare dose might be used on a housebound patient at the end of a clinic to avoid wastage.
Any person with a history of anaphylaxis (severe allergic reaction) to an ingredient of the relevant vaccine